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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Guadalupe Salazar Hernández

Maria Guadalupe Salazar Hernández

February 3, 2026

5  out of  5
rating by Maria Guadalupe Salazar Hernández
"Great customer service from Heidi"
We responded:
"Maria, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cassandra Alaniz’s Team—we are always here to help!"
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Comercializadora FRLF

February 2, 2026

5  out of  5
rating by Comercializadora FRLF
"Great service! They are really fast. Thnx Heidi."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Cassandra Alaniz’s Team here in Brownsville . "
Profile photo of Facturación Importadora Matamoros

Facturación Importadora Matamoros

February 2, 2026

5  out of  5
rating by Facturación Importadora Matamoros
"Me pareció una atención muy buena, me gusta que contestan rápido las preguntas y que no te quedes con dudas. Me atendió Heidi de León"
We responded:
"Thank you for the fantastic review, Facturación! We are always here to help with your insurance needs here in Brownsville . "
Profile photo of Israel Fernando de León Cortinas

Israel Fernando de León Cortinas

February 2, 2026

5  out of  5
rating by Israel Fernando de León Cortinas
"Me gustó el servicio, son muy amables y atentos. Gracias, Heidi"
We responded:
"Thank you so much for the 5-stars, Israel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Cassandra Alaniz’s Team anytime."
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Giannina de León

February 2, 2026

5  out of  5
rating by Giannina de León
"Muy satisfecha con el servicio, y la súper atención de Heidi de León, todas mis dudas quedaron resueltas."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Cassandra Alaniz’s Team. "
Profile photo of Marissa Ham

Marissa Ham

February 1, 2026

5  out of  5
rating by Marissa Ham
"Mi experiencia ha sido muy positiva. He tenido un problema y Heidi ha sido muy rápida y amable. Sin duda lo recomiendo 👏🏻"
We responded:
"We appreciate your review, Marissa. We are so happy that you had such a wonderful experience with State Farm Agent Cassandra Alaniz’s Team here in Brownsville ! "
Profile photo of Mireya Vela

Mireya Vela

January 31, 2026

5  out of  5
rating by Mireya Vela
"Great costumer service... mjy amables todos en la oficina te explican todo muy muy bien"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cassandra Alaniz’s Team. "
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Abraham Cortez

January 30, 2026

5  out of  5
rating by Abraham Cortez
"Excelente servicio recomendado.."
We responded:
"Wow, thank you for the 5-star review, Abraham! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Abraham, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Cassandra Alaniz’s Team is just a call or email away! "
Profile photo of Gracie Villanueva

Gracie Villanueva

January 30, 2026

5  out of  5
rating by Gracie Villanueva
"Great service super professional!! 10/10"
We responded:
"We appreciate your review, Gracie. We are so happy that you had such a wonderful experience with State Farm Agent Cassandra Alaniz’s Team here in Brownsville ! "
Profile photo of Brenda Benavides

Brenda Benavides

January 30, 2026

5  out of  5
rating by Brenda Benavides
"This State Farm office is the best. They are kind and with their professionalism can save a lot of money to your family with their policies. I would highly recommend them ❤️"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of MARICELA SALAZAR

MARICELA SALAZAR

January 30, 2026

5  out of  5
rating by MARICELA SALAZAR
"Tener State Farm es una garantia de seguridad y tranquilidad en caso de una emergencia. Heidi es una de las nuevas agentes en esta oficina! muy profesional, con etica y calidad humana!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. MARICELA, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cassandra Alaniz’s Team—we are always here to help! "
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Edgar Carranza

January 30, 2026

5  out of  5
rating by Edgar Carranza
"Excelente servicio!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Escanor Salinas

January 30, 2026

5  out of  5
rating by Escanor Salinas
"Excelente servicio"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cassandra Alaniz’s Team. "
Profile photo of Marilu Ochoa

Marilu Ochoa

January 30, 2026

5  out of  5
rating by Marilu Ochoa
"Excelente servicio 😊"
We responded:
"Thanks so much for the fantastic rating, Marilu! We are so glad you had a positive experience with us here on State Farm Agent Cassandra Alaniz’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Ninfa Garza

Ninfa Garza

January 30, 2026

5  out of  5
rating by Ninfa Garza
"Jose Sanchez assisted me. Great Customer Service. Highly recommend"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Cassandra Alaniz’s Team. "
Profile photo of Alain de León

Alain de León

January 29, 2026

5  out of  5
rating by Alain de León
"Excelente servicio. 100% recomendable. Me atendieron muy bien en las oficinas y me explicaron de forma muy clara las dudas que tenía sobre la cobertura de los seguros. Son muy amables las personas que trabajan ahí."
We responded:
"Alain, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cassandra Alaniz’s Team here in our Brownsville office. "
Profile photo of Heidi de Leon

Heidi de Leon

January 29, 2026

5  out of  5
rating by Heidi de Leon
"Great place to come to get your auto and life policies. Love it!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Robert Soto

Robert Soto

January 26, 2026

5  out of  5
rating by Robert Soto
"Great one-stop shop for all insurance needs!"
We responded:
"Robert, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cassandra Alaniz’s Team here in our Brownsville office. "
Profile photo of Paula Turrubiates

Paula Turrubiates

September 5, 2025

5  out of  5
rating by Paula Turrubiates
"I am so grateful for Gina at this State Farm office. She was kind, professional, AND saved our family a lot of money on our auto and homeowner policies. We are sincerely thankful for her thoughtful help."
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Mario Briseno

September 4, 2025

5  out of  5
rating by Mario Briseno
"Right to the point gave me an awsome deal and she got me situated quick. 100% Recommended!"
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Maria Juarez

August 4, 2025

5  out of  5
rating by Maria Juarez
"Fast and easy with great customer service."
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sandra cuellar

June 24, 2025

5  out of  5
rating by sandra cuellar
"Loved how Samantha Moore explained life insurance policy it was very helpful and I was able to chose the right policy for my self"
We responded:
"Thank you so much for the reply. Feedback is always appreciated. Welcome to our office! "
Profile photo of Yessenia Eguia

Yessenia Eguia

May 16, 2025

5  out of  5
rating by Yessenia Eguia
"Gina gives the best customer service, calm, patience , listens and helps you as much as she can without you even sometimes asking for it. She even has a good sense of humor and laughs not all serious like other people. She sound like the kind of woker that when she is at work she doesn't does just show up to work she does they work happily. she defenetly deserves a raise."
We responded:
"Thank you so much for taking the time to share your positive experience with Gina. We truly appreciate your feedback and are thrilled to hear about the impact she made. Gina consistently goes above and beyond, and it’s wonderful to see her hard work and dedication recognized. -Thank you for trusting our office with your financial needs. Have a great day. :)"
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Oscar Arredondo

June 22, 2024

5  out of  5
rating by Oscar Arredondo
"Awesome service & great customer service. The agent was so attentive and amazing. They helped me get exactly what I needed and nothing less. Highly recommend this office."
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King Mont

June 4, 2024

1  out of  5
rating by King Mont
"Very friendly until you have a complaint or issue. No support from the agent, secretary and individuals answering phone are clueless and misleading. No calls returned, not the nost minimal effort put into helping me. Switched from all state due to minimal savings, strongly regret. Do not recommend Statefarm, much less this agent."